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Back to Business Webinar Series

The Importance of Member Feedback

In our first deep dive of the back to business series we discussed the importance of collecting, analyzing and managing member feedback and how it can impact your member's experience. We covered:

  • Ways to effectively collect and report member feedback
  • Coaching and process improvements to elevate the member experience
  • How leveraging your member's feedback can inform your marketing, operations and communications strategy
Download the Presentation >>